CANCELLATION POLICY
All Reservations are subject to TNA’s cancellation policy, as stated below:
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If a Booking is cancelled by a Guest at least 3 DAYS prior to the applicable Cooking Class date, the Home Chef shall not be paid any of the Reservation Amount and the Guest shall be reimbursed the full Booking Amount net any commissions and fees paid by TNA (e.g – PayPal fees).
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If a Booking is cancelled by a Guest between 1 and 3 DAYS prior to the applicable Cooking Class date, the Home chef shall be paid 50% of the Booking Amount and the remainder shall be returned to the Guest net any commissions and fees paid by TNA.
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If a Booking is cancelled by a Guest less than 24 hours before the applicable Cooking Class, the the Guest shall not be entitled to any return, credit or reimbursement.
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Your Reservation shall be deemed canceled only upon receipt of TNA confirmation of your cancellation. The Company reserves the right to cancel a Reservation at any time upon returning full refund of Booking Amount to the Guest.
In case a Home Chef cancels Guest’s Reservation to participate in a Cooking Class, Company will credit Guest with the full Booking Amount such Guest has paid to TNA. Company reserves the right to charge the canceling Home Chef with the Booking Fees collected.
TNA shall not bear any liability for any cost, expense, loss or damage that you may suffer or incur as a result of Home Chef’s or Guest’s cancellation of a Booking of Cooking Class.
Additionally, TNA reserves the right to charge back from Home Chefs the Booking Amount they received for organizing certain Cooking Class if upon the receipt of a complaint by a Guest with respect to such Cooking Class, it believes, at its sole discretion, that such Cooking Class was not compatible with TNA standards of service or in case of any misconduct of the Home Chef.
PRIVACY POLICY
LAST REVISED: MARCH 9th, 2017
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Protecting your private information is our priority. This Statement of Privacy applies to the www.thenaanamericans.com and The naan-Americans and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to The naan-Americans include www.thenaanamericans.com and TNA. The TNA website is a marketplace for Cook-n-Dine workshops site. By using the TNA website, you consent to the data practices described in this statement.
TRUSTe Privacy Program
TNA is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this policy, you should first contact us at thenaanamericans@gmail.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint. TRUSTe may serve as a liaison with us to resolve your concerns.
Collection of your Personal Information
TNA may collect personally identifiable information, such as your name. If you purchase TNA's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by TNA. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TNA website.
TNA encourages you to review the privacy statements of websites you choose to link to from TNA so that you can understand how those websites collect, use and share your information. TNA is not responsible for the privacy statements or other content on websites outside of the TNA website.
Use of your Personal Information
TNA collects and uses your personal information to operate its website(s) and deliver the services you have requested.
TNA may also use your personally identifiable information to inform you of other products or services available from TNA and its affiliates. TNA may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
TNA does not sell, rent or lease its customer lists to third parties.
TNA may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. TNA may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TNA, and they are required to maintain the confidentiality of your information.
TNA may keep track of the websites and pages our users visit within TNA, in order to determine what TNA services are the most popular. This data is used to deliver customized content and advertising within TNA to customers whose behavior indicates that they are interested in a particular subject area.
TNA will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TNA or the site; (b) protect and defend the rights or property of TNA; and, (c) act under exigent circumstances to protect the personal safety of users of TNA, or the public.
Use of Cookies
The TNA website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize TNA pages, or register with TNA site or services, a cookie helps TNA to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TNA website, the information you previously provided can be retrieved, so you can easily use the TNA features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TNA services or websites you visit.
Security of your Personal Information
To secure your personal information from unauthorized access, use or disclosure, TNA uses the following:
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PCI (Payment Card Industry) compliant
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When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
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Children Under Thirteen
TNA does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from TNA by contacting us here:
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Email: thenaanamericans@gmail.com
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Changes to this Statement
TNA will occasionally update this Statement of Privacy to reflect company and customer feedback. TNA encourages you to periodically review this Statement to be informed of how TNA is protecting your information.
Contact Information
TNA welcomes your questions or comments regarding this Statement of Privacy. If you believe that TNA has not adhered to this Statement, please contact TNA at:
The naan-Americans
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Newton, Massachusetts 02464
Email Address: thenaanamericans@gmail.com
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Effective as of March 09, 2017